DELIVERY POLICY
Upon Making order on Global 31 Market , Customer or Buyer agree to all T&C below :
# Our Courier partner are the one who will sending the item within the designed time from the date the item drop off or pick up by courier team .
for Malaysia order , Peninsular will take 1-3 day to delivered the item . ( Our daily ship out parcel is Monday to Friday ) Excluding Malaysia Public Holiday ..
Delivery Tracking Number will be provided to all order ( sign in to check) for self tracking Purposes
For Any delay Parcel after , we seller drop off the item , is out of our control , therefore please contact the logistic team customer service
# In the event of delay on the delivery, we would recommend for self-collection at the designation deporting branch of our delivery partner to avoid effects on the product quality. Affected customers may also contact our customer service representative for more info. For Overseas tracking , can refer to our admin at gmonline31@gmail.com for more info
for Local order :
JNT Hotline : 1300 -30 -9000
Pos laju Hotline : +603-2267-2267
LINE CLEAR : https://lineclearexpress.com/tracker
Customer Service
Phone : 016-501 5050
Fax : 03-7890 3536
Email: customersupport@lineclearexpress.com
We do not assume responsibility or authority for the operations of our delivery partner. Your kind understanding is much appreciated.
# Delivery Fees , can be check after check out item or below product info
# Actual product may differ from the photos published on all Global 31 Market marketing channels. Sometime the packing change by supplier side , we will update the latest picture as soon as the item change packing. Your kind understanding is much appreciated.
# For Overseas Order we using Janio , Aramex or Line Clear
and for all order is under DDU , or Receiver Paid tax , any tax that charge by custom , by your local country custom . it will be bear all by customer ..
any type of refund or return request upon this matter will be rejected , as we already make clear .. that all order is under DDU only ..
